Regarding the resolution of ticket RITM0733460, where it was mentioned that the user was receiving an error when adding a user because they were listed as an admin for other SoldTo accounts, we believe the process of enabling access for multiple SoldTos should be automated.

Currently, we can only assign a user to specific SoldTo accounts manually through a process that needs to be run so we need to open a ticket. We suggest that the system should allow the ADMIN user to add any other user to any account he has access to, triggering automatically an access request (ticket).

Also, if there is a restriction preventing this, we believe the error message should not indicate that the user is already assigned to the account when, in fact, they are not.

For reference, in the SX platform (ADI), customers can request access to additional accounts on their own, and an access request is automatically triggered. We would like a similar approach, where adding a user across accounts is seamless and does not require additional manual interventions. Thank you.