Coupon to reinstate the usage if order is cancelled or returned | Voters

Coupon to reinstate the usage if order is cancelled or returned

rejected

Misayo Hara

For B2B2C orders, consumers may use coupons to receive discount. Current config counts the time coupons are used, but does not reverse if orders are cancelled or returned.

February 27, 2025

Traci Millen

marked this post as

rejected

This is a lower priority given low return rates.

Misayo Hara

Traci Millen The scenario is not limited to returns. The coupon is consumed when consumers cancel orders.

Misayo Hara

Tian Marchand Priya Dayal Please consider the case not only for returns but cancelled orders.