Delivery Note Issue
planned
D
Daryna Banat
We are having issues with Patient deliveries as the address in the delivery note is limited to 30 characters with Eurologistics. Here is a breakdown of the issue by source for the order 1110415947 which never got delivered:
1) CommerceTools: Address and Additional street info gets input into SAP as a single field instead of 2 fields. See picture reference, point 1
2) See picture reference point 2 for the screen grab of the result in SAP
3) SAP in turn translates it into CSS fields in Eurologistics (see point 3 in picture reference)
4) Which results into delivery note in point of the picture reference
Traci Millen
planned