Dioptres in order history not visible
planned
N
Niloofar Farmand
marked this post as
planned
N
Niloofar Farmand
Merged in a post:
Add summary of lens powers in cart for stock orders NORDICS
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Olivia Mäenpää
Please add a summary/list of which powers have been selected within a stock order when it is in the cart. Customers find it difficult to check that they have selected all the correct powers to their stock order, as there is no summary when they go to cart. Currently, there is a text that says "5 powers" etc., but does not tell which powers.
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Olivia Mäenpää
This info should also be visible in order history for customers.
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Vanessa Rosário
Please note this is requested for Iberia too.
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Vanessa Rosário
Find attached a screenshot of the EO order history interface for your reference, where you can see the details we used to have and now we miss. Thank you.
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Małgorzata Gnap
Hello. Poland is currently in UAT and for us visibility by the power is also critical. Please send us update with information on the status of this issue and when the solution is planned to implemented?
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Belinda Tan
hi Brett Curtis is there an update on this? how far down the line has this gone?
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Betty Lasjuilliarias
This feature is still highly critical, we're receiving a lot of complains from ECP and customer service is receiving a lot of calls. Please provide an update if available. Thanks
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Misayo Hara
Japan is currently in UAT for B2B feature, and facing the same issue.
Please put this in high priority as it is going to be a blocker for customers to use stock order feature, which will decrease MARLO utilization if not improved.
Customers not being able to see the order details is critical and may cause duplicate order, or in the worst case scenario customers may not notice they missed to order certain SKU which they will need immediately.
Please see the attached design suggestions.
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Betty Lasjuilliarias
Hi all, This is highly critical for Italy as a huge amount of customers are saying they need it and explain they prefer to keep using EasyOnline if they can't have this level of details.
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