[Japan] Add Bank Debit as a payment method for subscription
rejected
N
Niloofar Farmand
marked this post as
rejected
Hi Hara-san,
We did an analysis of payment methods usage on the platform and bank transfer is used 1.9% of the time in Japan. We introduced Apple Pay and Google Pay in yesterday's release and we will track usage and continue to evolve in next releases.
Based on our research and feedback from Stripe, there are no issues related to security or pre-authorization when using credit cards. On the contrary, it is a secure and proven payment method.
A
Asami Inatomi
Niloofar Farmand
The usage rate is not a concern for this request. Our main issue is with users under 20 years old who cannot have a credit card. They need to use their parents’ card; however, according to credit card T&C, only the cardholder is allowed to use the card.
If a minor registers under his or her own name on MARLO, they will not be allowed to use their parents’ card. This means we could lose the opportunity for subscriptions. Do you have any ideas or suggestions to address this issue?
Japan U&A data:
under 20 years old CL users is about 2 million
Life time retention rate is 86.9% which is the highest amount all age group.
New users tend to retain the same lens for their lifetime uses.
A
Asami Inatomi
Niloofar Farmand
The usage rate is not a concern for this request. Our main issue is with users under 20 years old who cannot have a credit card. They need to use their parents’ card; however, according to credit card T&C, only the cardholder is allowed to use the card.
If a minor registers under his or her own name on MARLO, they will not be allowed to use their parents’ card. This means we could lose the opportunity for subscriptions. Do you have any ideas or suggestions to address this issue?
Japan U&A data:
under 20 years old CL users is about 2 million
Life time retention rate is 86.9% which is the highest amount all age group.
New users tend to retain the same lens for their lifetime uses.
A
Asami Inatomi
Niloofar Farmand
The usage rate is not a concern for this request. Our main issue is with users under 20 years old who cannot have a credit card. They need to use their parents’ card; however, according to credit card T&C, only the cardholder is allowed to use the card.
If a minor registers under his or her own name on MARLO, they will not be allowed to use their parents’ card. This means we could lose the opportunity for subscriptions. Do you have any ideas or suggestions to address this issue?
Japan U&A data:
under 20 years old CL users is about 2 million
Life time retention rate is 86.9% which is the highest amount all age group.
New users tend to retain the same lens for their lifetime uses.