[JP] Subscription: Update the Delivery Cycle to 85 Days (-5 Working Days) | Voters

[JP] Subscription: Update the Delivery Cycle to 85 Days (-5 Working Days)

planned

Misayo Hara

Requirement: Japan prefers to have Subscription Order delivered 5 days (Exclude Sundays, National Holidays, and Alcon Holidays) prior to the consumption of boxes. (Currently it is delivered on same day of every quarter).

January 30, 2026

Tian Marchand

Update: we are still working on an internal analysis to assess the use case, (point 1) ).

Niloofar Farmand

marked this post as

planned

Hi Hara-san, 
We need to find solutions for how to address the problem you're raising. We see it in two parts: 
1) It may be similar to what we did on MyAD (adding one extra box per year optionally). Are patients really needing this? We can do the analysis from historical purchase records.
2) We need to also take into account and calculate holiday days.

Tian Marchand

Update following today's meeting with Asami & Product: under discussion, and linked to one of the options for occasional users (choosing delivery frequency). Will update in the coming weeks on behalf of the team.