Ordering via Patient Details Page [improvements required]
backlog
B
Belinda Tan
hi Tian Marchand this is still open - see the link for the screen recording. you can see that customers ordering for patients (via my patients) are forced to select a CL first and then limits the additional products to only 1 x CLC and 1 x DE, it doesn't make sense to have these limitations. https://alcon365.sharepoint.com/:v:/r/sites/AlconDigitalHealth/Shared%20Documents/Vision%20Care/MARLO%20International%20(MyAlcon%20Store)/Product%20Management/Markets/Australia%20%26%20New%20Zealand/Screen%20Recordings/2025-07-10_10-11-20%20-%20ordering%20via%20my%20patients%20is%20limited.mp4?csf=1&web=1&e=GudNzZ
T
Tian Marchand
Belinda Tan got it, thank you. Let me do some research to understand if there was any rationale linked to a potential limitation maybe (I doubt but let me check). And I'll think about a solution. I think perhaps the most simple would be able to select any product first (so dropdown would include all), and add any other product. But I need to deep dive before thinking about the solution. I'll keep you posted.
T
Tian Marchand
backlog
T
Tian Marchand
Hi Belinda Tan, I have just been assigned this request. Can you please confirm if this is still open on your end/if there are updates in your request? Thanks
B
Biatriz Chapa
planned
Belinda, we are reviewing timelines for this.
Biatriz
B
Biatriz Chapa
under review
Belinda, we are reviewing for consideration in an upcoming release.
Biatriz