Patient Name - Order history
complete
T
Tian Marchand
updated the status to
complete
T
Tian Marchand
Apologies, this was not updated. This has now been implemented. So for DTP, ECPs can search by patients' name in their Order History. Let me know if there is any issue.
M
Miranda Baker
Tian Marchand is this live for all markets? If so when did this go live?
T
Tian Marchand
Miranda Baker this went live since R12, so mid-March
M
Miranda Baker
Tian Marchand for all markets?
T
Tian Marchand
Miranda Baker yes
T
Tian Marchand
you would have also received release notes for R12. Let me know if it's not the case
M
Miranda Baker
Tian Marchand Thank you! One last question I noticed in production that the search field still states search by order number or PO number. Is there plans to change this to give more clarity to what is available to search?
Photo Viewer
View photos in a modal
T
Tian Marchand
Miranda Baker sure no problem :-)
Priya Dayal can market handle this directly in Lokalise?
T
Tian Marchand
Hi All, I am going to take over this one. I understand the request is to be able to search by patient name + order note for all markets. Please bear with me while I get myself up to speed with the latest details. I will keep you posted. Thanks
T
Tian Marchand
Well, this will be released in R8.0.1 (July 11th) for Austria, Germany and Switzerland. I have cloned the story to extend this to all markets and will advise when I know the release date.
T
Tian Marchand
Hi All, just an update to tell you that the story is still in the backlog, awaiting for the team to assess so we can plan. In parallel, please be informed that we are working on B2B2C subscriptions from R9 onwards, and this is a critical feature. Therefore, your request will likely take some time to be reviewed. Thanks for your understanding
T
Tara Desouza
Tian Marchand any update on this? Why are not all markets checked when new items are submitted?
T
Tian Marchand
Tara Desouza Hi, story is ready, but the team has not had bandwidth to pick this up due to bigger priorities such as B2B2C subscription. All markets were not selected from the start when this requirement has been worked on. It would have made more sense indeed. Hopefully this can be worked on soon, I will keep you posted/you will see it in Airtable when there is a fix version.
T
Tian Marchand
Hi Tara Desouza, the feature is still with Eng for review. Subscriptions scope got bigger and is still our #1 priority in B2B2C. I will keep you posted. Thanks for your patience.
J
Julia Bibi
Also DACH region customers require to search with the patient name / order reference. Currently it does not work.
Photo Viewer
View photos in a modal
B
Belinda Tan
Niloofar Farmand is there an update on the ETA of this feature?
N
Niloofar Farmand
Belinda Tan currently planned for May 2025
B
Belinda Tan
hi Niloofar Farmand & Brett Curtis - is there a revised timeline for this feature?
Y
Yuriy Yurchenko
Many customers place orders without creating a patient, but just providing the reference - they request it is also searchable.
V
Vanessa Rosário
We would also like to have this for Iberia as it is something we had on Easy. Thank you.
Photo Viewer
View photos in a modal
P
Priya Dayal
Brett.. Kindly could you confirm on the below request of having Patient Reference in Order History.
B
Belinda Tan
hi Priya Dayal Niloofar Farmand I have only just seen the order history that customers get in EasyOnline - it pulls data from SAP to update it - yes our version once you get into the details is more helpful (not just dots) - however the Order History main page has great details on: Pt Reference AND order source, Pt Reference shows no matter the Order Source. (other markets are probably well aware of this)
Can you please confirm that this feature enhancement means: Pt Name/Reference visible in Order History NO MATTER the order source?(and not just Pt Name/Reference visible for MARLO orders only) The information should pull from SAP. cc Tara Desouza Arta Schadler Stuart Mitchell Yuriy Yurchenko
Photo Viewer
View photos in a modal
B
Biatriz Chapa
updated the status to
planned
Tara, we are currently working on this.
Biatriz
Load More
→