Patient Reports
backlog
T
Tara Desouza
3 x different patient management reports
2 were automatically generated: New Patient Report, Subscription Report
1 x created manually and need this to be automatic: Patient Management Report
All examples placed here:
T
Tian Marchand
March 2nd 2025 update: sync with the UK-IE team:
- reports are for internal use only
- this requirement is manually requested via a SNOW ticket for the moment. Which is fine for the team for now
- the ask is to find a way to automate this. Example: https://alcon.service-now.com/now/nav/ui/classic/params/target/sc_task.do%3Fsys_id%3D9f66b3df479eb2501a33c2db116d43f3%26sysparm_record_target%3Dsc_task%26sysparm_record_row%3D7%26sysparm_record_rows%3D74%26sysparm_record_list%3Dassigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe%255EstateIN4%252C7%252C3%255EORDERBYDESCsys_updated_on
Sorry Tara Desouza CINDY GOODWIN, please clarify again:
a) we're talking about the below reports which you've attached on July 10th 2025
b) the desired frequency to receive these reports
Thanks
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Tara Desouza
This was the old site please see attached example reports. In the mean time we have had to raise a ticket every time we have needed a report in order for the eCommerce team to then provide us this report. Tian Marchand this was my response
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Tian Marchand
Tara Desouza: Thanks for the details. Sorry I missed this. I guess I won't receive a notification if I'm not tagged, but it's ok, I am aiming to regularly check Canny requests. Please bear with me as B2B2C subscription is still a high priority, and I have upcoming time off next week.
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Tara Desouza
Tian Marchand what is the update on this?
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Tian Marchand
Tara Desouza hello, this has been pushed back to early next year as we are prioritizing B2B2C subscription. You can see the tentative release date in Airtable.
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Tian Marchand
Hi Tara Desouza, indeed, this request has been here for a while now. I have just been assigned to it, so I will try to help. I need to know which essential information will be needed in this report (btw the sharepoint link throws an error). Can you please:
1) confirm
2) out of curiosity and for my understanding, how have you been able to cope without it so far?
Thanks
T
Tian Marchand
Kind reminder Tara Desouza, thanks
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Tian Marchand
marked this post as
backlog
Traci Millen
marked this post as
planned
Traci Millen
Merged in a post:
Patient report
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Tara Desouza
Customer want the option to download their patient list as an excel
P
Priya Dayal
Tara Desouza PRIYANKA VISHWANATHAN
This feature is currently not available in MAS VC
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Tara Desouza
PRIYANKA VISHWANATHAN we need to have this? Priya informed previously as this is function available this should be an easy one to add in. This has been on here for a while now
B
Biatriz Chapa
marked this post as
under review
Tara Desouza please see my questions. Thanks! Biatriz
B
Biatriz Chapa
Tara Desouza are these reports for the customer or internal Alcon use? How are they being pulled right now? Please let me know. Thanks!
Biatriz
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