Print DTP Order Details from Order History
rejected
M
Misayo Hara
Customers placing DTP orders want to hand order details print-out to consumers. The order details page is available only once when the order is created, and no longer available after transitioning to another menu.
The request is to add a link on the order history detail page so that they can print not only at the order created, but afterwords as well.
N
Niloofar Farmand
rejected
Hi Hara-san,
We have not heard this feedback in any other market and therefore believe this is a limited request. You can inform customers they can right click on the order from the order history page and can still print the page to present to the patient. Please note that if patients are looking for features like order tracking, order confirmation etc. then we would recommend B2B2C, which drives patient engagement.