Register Multiple Products in a Single Prescription
planned
M
Misayo Hara
Currently only one modality product can be registered on a prescription per submission.
The ask from customers is to enable registration of two types of modality in a single prescription submission.
For example, a consumer wants to use WM lens during weekdays for work, but DD on weekends to play sports. In this case, ECP need to prescribe one modality (WM) for Right and Left eyes, then another modality (DD) for Right and Left eyes, which makes 4 line items to appear on a single prescription.
P
Priya Dayal
updated the status to
planned
P
Priya Dayal
Hi Misayo Hara
Can you suggest on the priority, last time when we discussed the priority was somewhere between Medium to Low for this one
M
Misayo Hara
Priya Dayal Yes, please set the priority to Medium.
This option is already available in MyAD and MARLO JP, and customers expect the same experience on MARLO International.
As this feature existed previously, the implementation hurdle does not seem to be very high??
P
Priya Dayal
Niloofar Farmand
As discussed with Misayo Hara
12 months Prescription
Maximum should not be allowed
Dailies: 12 boxes of 30pack
Monthly: 4boxes
Possible combination:
Dailies: 2 boxes
Monthly: 4 boxes
Dailies: 3 boxes
Monthly: 4 boxes
**Additional logic to offer boxes more than 12months for each modality
This has been proposed by J&J and thus is the ask by customer.
POV: Very complicated to introduce in Regular Order + Subscription Order
Priority: Medium to Low
Misayo Hara & Asami Inatomi
to provide data on the usage in terms of Customers and Consumers for further prioritization.
M
Misayo Hara
Priya Dayal
Instead of requirement to add 3rd/4th product under the same prescription, please place an "Add another prescription" button directly under the 1st prescription being created.
This will allow the consumer to view all prescriptions together in the the e-mail notification.
The customers are used to having this feature on MyAlcon Direct and MARLO JP, and they want to have the same option on current MARLO.
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