Current State:

• Adding, removing, or updating links to documents and files in the Tools & Resources section requires submitting a Service Request, resulting in reliance on external support.

Proposed Future State:

• Introduce a self-service feature that allows authorized individuals to independently manage links to documents and files in the Tools & Resources section.

• The functionality should include options to add, update, or remove links through an intuitive interface within the MARLO platform.

Expected Benefits:

• Faster updates to the Tools & Resources section, ensuring timely access to relevant materials.

• Increased autonomy for teams responsible for maintaining resources, reducing dependency on IT support.

• Enhanced user experience by keeping resources accurate and up-to-date.

• More efficient workflows, allowing support teams to focus on higher-priority tasks.

Requesting for all DACH markets.