UNABLE TO ORDER 2 BOXES PER EYE IF SAME POWER
planned
C
CINDY GOODWIN
If I order 2 packs of DAP90 for both eyes in different powers then the system allows this direct to patient however if I order 2 packs in the same power per eye it doesn't allow direct to patient, please can this be rectified. Please see attached screenshots.. this is caused by "The patient pack limit of all 90P products of DAILIES_AQUA is 2 because of which when same power item is selected twice(n0: of products is 4 now greater than patient pack limit), error message is displayed for DTP order."
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B
Biatriz Chapa
updated the status to
planned
Hi Cindy, we are currently working on a feature that will be a solve for this. The issue is based on the product limits and that's not something we can change within the PIM. To get around this, we are working on allowing the user to input quantities for each eye. The feature is planned for an upcoming Release.
Biatriz