WalkMe Request

Display the message to all MARLO ECP customer when they log in MARLO. Start from June 1st for a week. Text attached.

Please add this holiday message to the US10 site Title: 4th of July Message: Alcon will be closed Friday, July 3rd. Orders will be processed the following business day. Turn on - June 22nd Turn off July 6th

We require to have a holiday message added for the US Memorial Day on Monday May 25th We would like the message to be active from Monday May 18th and removed on Tuesday May 26th.

Can we please add the following message on Marlo for the US Thanksgiving? Français: US Thanksgiving Holiday In observance of the Thanksgiving Holiday in the US, contact lens orders will not be shipping on Thursday November 27th and summary shipping on Friday November 28th. French: American Thanksgiving Due to the American Thanksgiving holiday, contact lens orders will not be shipped on Thursday, November 27, and orders will resume on Friday, November 28.

message: Title: MARLO Summer Holiday Notice detail: Delivery will also stop for MARLO orders during our summer vacation (8/10-13). For orders placed during the holiday period, we would like to inform you of the estimated delivery date as follows. [User orders] ① Order date: 8/9 (Sat) 15:00 to 8/13 (Wed) 15:00 Expected Delivery Date: Courier Service Neighborhood: 8/15 (Fri) Distant: 8/16 (Sat) Postal Suburbs: Around 8/15 (Fri) Distant: Around 8/16 (Sat) *Postal mail is a guideline for postage. ② Order date: 8/13 (Sat) 15:00 to 8/14 (Wed) 15:00 Expected Delivery Date: Courier Service Neighborhood: 8/16 (Sat) Far: 8/17 (Sun) Postal suburbs: around 8/16 (Sat) Distant: 8/17 (Sun) *Postal mail is a guideline for postage. [Over-the-counter inventory order] Order date and time: 8/9 (Friday) 16:00 to 8/12 (Tue) 16:00 Shipping date: 8/13 (Wed) to any time *FAX orders will be shipped starting 8/14 (Thursday). Term: Aug 8 9:00 to Aug 13 24:00 Target: All B2B+DTP customers and ALL B2B2C customers Target portal: ECP portal, consumer portal

Canada requires a Holiday message to be added on Marlo from July 30th (or earliest) to be removed on Tuesday August 5th. To be added at the top of the screen similar to previous holiday messages.

Please activate the process to enable WalkMe for MARLÖ BENELUX.

Usage share of Firefox in Germany is 20%. Despite knowing MARLO does not support this browser, there are users who continue to use it with MARLO. Currently, notification about Firefox not being supported appears by virtually every screen change as the users navigate through the platform. It covers part of the screen and users repot being annoyed by having to close the notification multiple times per session. User story: As a user after logging in to MARLO with Firefox browser I should be able to dismiss the pop-up informing me about Firefox not being supported for at least 1 month. This request is for all DACH countries.

Enhance existing WalkMe tour with adding Order status to each order within the Patient profile page