MARLÖ International Market Requirements

Currently the Customer portal homepage has order history at the bottom. The market requested that this list to be filtered to show only backorders, so the customers can be alearted with delayed orders.

Add Patient page currently has the e-mail field as mandatory. Please make this an optional field, so customers can manage their patients without setting e-mails. There are customers needs to utilize the patient profiles as their patient management portal. Customer can create this patient profile in advance as soon as the patient appontment is made. This will speed up the clinic operaions.

Sort the list in New to Old order.

Canada is requesting that the PO number in the Order History page show the order source. Examples: 1095194070 – phone order 1095196882 – EDI 1095184073 - EML

As a customer when I am placing a large order, I need to quickly check if I've added something to the cart already, there is no scroll bar visible when i hover over the mini cart, i can only see 3 products I've ordered and need to click into the cart that takes some time to load.

For B2B2C orders, consumers may use coupons to receive discount. Current config counts the time coupons are used, but does not reverse if orders are cancelled or returned.

To determine if order was placed before cutoff or not, the customer & consumers need to see the time of order.

As a user I want to be able to edit an auto order in my patients from practice order to direct to patient and visa versa as required * (see attached screenshot)

Currently when payment failed after a consumer order is confirmed, a "Cancellation" e-mail of is sent to consumers. The Cancellation e-mail message does not specify the reason of cancellation, as it is a general message sent when an order is cancelled whether consumer intended to cancel or not. In case of the payment failure, MARLO needs to send a separate message that cancellation due to payment error. The consumer would need to understand why the order is cancelled without their intention, so they can place a new order with correcting the reason of the cancellation in their previous orders.

Users requested to auto-populate the Kana Names in Consumer Profiles into the Order Note field, so they do not have to input manually at each order.